- 1. ORDER
- 2. FARES
- 3. PAYMENT
- 4. DELIVERY
- 5. RETURNS
- 6. CLAIMS
- 7. CONFIDENTIALITY
- 8. INTELLECTUAL PROPERTY
- 9. VALIDITY
- 10. DURATION
- 11. LIABILITY
- 12. PRESERVATION AND ARCHIVES OF TRANSACTIONS
The present conditions hereunder will apply to any sale(by M.C.)/purchase(by client) made between, on one hand, the M.C. Company, registered at the trade registry under the number 508 011 111, with head office located 7 rue de Nevers, 75006 Paris, hereinafter referred as "M.C.", and on the other hand, any person connecting to the web site of M.C. with the address http://www.mathildecarron.fr (www.mathildecarron.fr), hereinafter referred as "User".
Any order implies to agree to the general sale conditions hereunder. The parties agree that their relationships will be exclusively governed by the present contract, to the exclusion of any previous condition which would have been available on the web site.
1. ORDER
You may place an order on line : the basket serves as your order's voucher. The order may only be placed on the web site if you have been clearly identified. You must give the necessary information for the invoicing and delivery of your products. This information which you will give commits you. In case of mistake while giving the information for the delivery, the M.C. Company would not be held liable. You have to validate your details and to choose your way of payment. Your order is then validated and is considered as an irrevocable commitment from your part. When validated, your order will be forwarded to our logistic services for implementation. You will receive a first automatic e-mail to acknowledge receipt of your order. M.C. will be able not to confirm an order, whatever the reason (problem relating to the received order or to the supplying of this order).
At any moment, you may obtain information concerning your internet order by contacting us :
* with the form on the page "Contact" of the web site
* by telephone, by calling the 00 33 1 77 18 56 06
* by post to M.C., 7 rue de Nevers, 75006 Paris
The contract is concluded when the client confirms his order.
2. FARES
The fares are indicated in euros and include the French V.A.T. in force. Any change of the rate of T.V.A. might be applied to our fares. Nevertheless, the fares cannot be modified after the client has placed his order. However, M.C. has the right to modify its fares, the articles will be invoiced on the basis of the catalogue references where they are from and on the basis of the fares mentioned on the catalogue at the date of the order's placement.
The fares indicated in the general public section, that is to say outside the professional section, are net fares, exclusive of taxes and of shipping expenses which the client has to take charge of.
Take care to keep your invoice, it will be useful in case of exchange or refund. Should any tax be set up, or would any tax's rate be increased or decreased, the sale prices of the articles on our catalogues and sale documents might be changed accordingly.
When ordering from another country than Metropolitan France, you are considered as the importer of the related product(s). For all products shipped outside the European Union and DOM-TOM, the payment of customs duties or other local taxes or importation rights of state's taxes might be required. M.C. is not liable for these rights and amounts ; you will have to take charge of these rights and amounts, and you will be fully liable for them in respect of declarations and payment to the relevant and competent authorities of your country.
3. PAYMENT
The products and shipping costs must be paid when the order is placed.
You may pay your purchases :
* on line with a credit card in all safety,
* by cheque,
* against refund (according to the taxes in force) at the reception of your parcel at home
* by banking transfer ; the order will in this case be confirmed and validated only at the reception of the transfer
* through Paypal account
The payments made in advance are neither down payments nor deposits. When an article is out of stock, no invoice will be issued. For an order as present, the total payment is compulsory when ordering. In case your payment does not cover the totality of your purchases, your order will be shipped against refund.
.If you choose to pay on delivery, you will have to pay, in addition, the expenses of shipment against refund, according to the taxes in force, especially corresponding to additional costs for delivery providers in case of delivery to domicile and payment on delivery.
When you pay with credit card, you are invited to indicate your credit card number and the expiration date of validity. Various connections to authorization servers are made in order to check the data and avoid abuses and frauds. To that purpose, all information is jammed and codified (SSL Protocole from Netscape). Nothing appears in clear on the internet.
In any case, supplying on line your credit card number and the final confirmation of your order will give evidence, in pursuance of the Law of 13th March 2000 on the electronic signature, of the entire order and of the requirement to pay the amount due in consideration of the said order.
For payments and delivery in the D.O.M (French Overseas Territories), you must pay an additional air tax of 11% (calculated on the price of the invoiced articles, all tax included) as well as delivery and processing expenses. The average delivery delay for available articles is estimated from 10 to 15 days for delivery to domicile.
4. DELIVERY
For every order, you are requested a contribution to the processing expenses (stamp, package, parcel).
The shipping expenses include a contribution to the processing expenses and to the delivery expenses. While ordering, a contribution to the shipping expenses will also be invoiced.
Its amount is fixed on the basis of the total weight of the order. Deliveries outside Metropolitan France may be subject to special conditions which the client will be informed of either directly on the web site when ordering or before the shipping of the parcel. The amount of shipping expenses is indicated in the basket of order.
The M.C. Comp any has chosen Colissimo by La Poste. The delay is estimated to 2 days for France, and 5 days for Europe.
For delivery, you have the choice :
1. to your domicile
2. to another specific address which you will give us (proposed in the process of ordering)
3. withdrawing by yourself, upon appointment, in the workshop of M.C. in Paris
The deliveries are made to the delivery address indicated by the client. The impossibility to deliver to the client owing to his own fault (failure to face a delivery time, non withdrawal of parcel after notification ....) will lead to the loss of the contribution to the shipping expenses. The expenses for returning the article(s) will be deducted from the refund of the article(s). If the client wishes another delivery, the contribution to the shipping expenses will have to be repaid by the client beforehand. The client commits, after opening and checking the content of the parcel(s) in the presence of the transporter, to sign the delivery receipt submitted by the delivery man. In case of problem : guarantee strip (adhesive tape) damaged, fractured parcel, missing or deteriorated products, the client will make note on the pay sheet all reserves corresponding to the verified observations, will make co-sign the delivery man and will keep a copy of the document. NB : these reserves must be very accurate (what product and what damage) to be taken into account and to be replaced. In case of transport damage, the client must refuse the damaged product to the delivery man and must indicate « Refusal for damage » on the pay sheet, otherwise any claim against the latter would be impossible. By signing the delivery receipt without accurate reserves, and by accepting the products, the client acknowledges to have received the goods in an entirely satisfactory condition. Then, any claim in respect of the delivered products condition will be impossible.
SHIPPING : OUR GOODS TRAVEL AT THE RISKS OF THE CONSIGNEE ? EVEN THOUGH IN CASE OF FRANCO (CARRIAGE FREE) DELIVERY. THE CONSIGNEE HAS TO MAKE ALL VERIFICATIONS AND RESERVES ON THE ARRIVAL OF THE GOODS AND TO PLACE ANY CLAIM AGAINST THE TRANSPORTER WITHIN A MAXIMUM OF THREE (3) WORKING DAYS BY REGISTERD LETTER WITH RECEIPT.
5. RETURNS
You have 7 working days, after reception or withdrawal of your order, to ask for the exchange or the refund of the articles. You may then return to us the unused articles which are in good shape, in their original package to the M.C. Company - 7 rue de Nevers, 75006 Paris.
All articles may be subject to exchange or refund except those which bear a contrary mention, for example articles which have been personalized. The refund will be made after deduction of the processing expenses.
If the new order has a higher amount, the User will have to join an additional payment to the exchange request. On the contrary, if the amount of the exchange is lower than the initial amount, the User will receive, upon reception of the request, a refund letter cheque for the difference, after deduction of the package processing expenses of the order.
The client will take charge of the returning expenses.
6- CLAIMS
The claims and disputes will always be dealt with the greatest attention. In case of litigation, you will first contact the M.C. Company in order to find an amicable solution. In the absence of amicable solution, and under the condition of the commercial status of the client, any litigation relating to the interpretation or the execution of the present general conditions will be of the competence of the Commercial Court of Paris.
7. CONFIDENTIALITY
We guarantee the confidentiality of all information which you will forward to us and we forbid ourselves to communicate this information to commercial partners without your consent. In pursuance of the Law Computer Science and Freedom, you have a right to get access to your personal data as well as a right to modify or cancel these data.
8. INTELLECTUAL PROPERTY
All parts of M.C. web site, in respect of either image or sound, including the technology from which they are created, are protected by copyright, trademark or patents. They are the exclusive ownership of the M.C. Company. Any user, owner of a personal web site, and willing to insert for private purposes a link directing to the home page of the M.C. web site, must without exception request the authorization to the M.C. Company. In this case, there will be no implicit affiliation agreement. In return, any hypertext link directing to the M.C. web site and using the technology of framing or in-line linking is expressly prohibited.
In all cases, any link, even tacitly authorized, must be cancelled upon simple request by the M.C. Company.
9. VALIDITY
Should any provision of the present contract be declared void and of void effect, because of a change of legislation, regulations or a Court's decision, the validity of the present sale general conditions would remain unchanged.
10. DURATION
The present conditions will apply as long as M.C. offers his services on line.
11. LIABILITY
The M.C. Company commits to a result obligation whether for all the ordering process or for the steps following the conclusion of the contract. As a result, M.C. commits to describe with the highest accuracy the sold products on its web site. In return, M.C. might not be liable if the non execution of its obligations was caused by a non expectable or insuperable event from a third party of the contract or circumstances outside one's control as defined by the French law cases. In the same way, M.C. would not be liable for any inconveniences or damages relating to the use of the internet network, especially a break down of service, an external intrusion or the presence of computer viruses.
12. PRESERVATION AND ARCHIVES OF TRANSACTIONS
The order's vouchers and invoices are archived on a reliable and durable support in order to keep a faithful and durable copy in pursuance of article 1348 of the Civil Code.
